Communication Clarity Fail ~ D. Patrick Caldwell on The Joys of Flight

Friday, June 12, 2009

Communication Clarity Fail

British AirwaysSo, you may or may not know that I write software for a living. Just like flying, it's always best to keep abreast of current literature and techniques so I spend a lot of time working on my software blog and reading other people's blogs about software. Sometimes, I even crack a book from time to time.

Yesterday, during the agonizing hour I waited to make my first solo in the Super Decathlon, I was reading a book called The Pragmatic Programmer. There's a section called "The Specification Trap" where I found this little jewel that truly epitomizes the communication awshit

This is a British Airways memorandum that was published in Pilot Magazine in 2006:
From British Airways Flight Operations Department notice:

There appears to be some confusion over the new pilot role titles.
This notice will hopefully clear up any misunderstandings.
The titles P1, P2, and Co-Pilot will now cease to have any meaning,
within the British Airways operational manuals. They are to be
replaced by

-Handling Pilot,
-Non-Handling Pilot,
-Handling Landing Pilot,
-Non-Handling Landing Pilot,
-Handling Non-Landing Pilot,
-Non-Handling Non-Landing Pilot.

The Landing Pilot is initially the Handling Pilot and will handle the
take-off and landing except in role reversal when he is the
Non-Handling Pilot for taxi until the Handling Non-Landing hands
the handling to the Landing Pilot at 80 knots.
The Non-Landing (Non-Handling, since the Landing Pilot is handling)
Pilot reads the checklist to the Handling Pilot until after Before
Descent Checklist completion, when the Handling Landing Pilot
hands the handling to the Non-Handling Non-Landing Pilot who
then becomes the Handling Non-Landing Pilot.
The Landing Pilot is the Non-Handling Pilot until the 'decision
altitude' call, when the Handling Non-Landing Pilot hands the
handling to the Non-Handling Landing Pilot, unless the latter call
'go-around', in which case the Handling Non-Landing Pilot
continues handling and the Non-Handling Landing Pilot continues
non-handling until the next call of 'land' or 'go-around' as appropriate.
In view of recent confusions over these rules, it was deemed
necessary to restate them clearly

Oh, thanks for clearin' that one up fellas!

Have fun. Be safe. Happy Piloting.
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© 2008 — , D. Patrick Caldwell, Vice President for Research and Development, Emerald Software Group, LLC

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